Payment Policy

At Melosa Clinic, we are committed to providing you with exceptional care and service. To ensure a smooth experience, we kindly request that all clients review and adhere to the following payment policy:

Payment Methods: We accept various forms of payment including cash, major credit cards (Visa, MasterCard, American Express, Discover), and debit cards. Unfortunately, we do not accept personal checks.

Payment Due: A deposit is due when you book your appointment. The remaining payment is due at the time of service. Clients are required to complete payment before leaving the clinic unless otherwise arranged (e.g., giftcards, prepaid packages).

Prepaid Packages: We offer the option to purchase services in packages at a discounted rate. All packages must be paid in full at the time of purchase and are non-refundable. Packages are valid for one year from the date of purchase and are transferable upon request.

Late Payments: For any additional fees not covered at the time of service, such as no-show fees or late cancellation charges, payment is required within 14 days of invoicing. Failure to pay these fees within this timeframe may result in a temporary hold on future bookings.

Refunds: We strive to ensure every client is satisfied with our services. If for any reason you are dissatisfied, please discuss the issue with us. Refunds for services rendered are typically not provided, but we are committed to resolving any concerns to your satisfaction.

Financial Hardship: If you are experiencing financial hardship, please contact us to discuss possible payment arrangements. We believe that financial constraints should not be a barrier to receiving quality care.

How to Make Payments: Payments can be made online prior to your appointment or in person after your appointment.

By choosing Melosa Clinic, you agree to comply with our payment policy.

We thank you for your understanding and cooperation.